We help you understand the needs and behaviors of your customers, partners and co-workers. Thus ensuring experiences that truly improves their every day life.
With our high technical skills within app development we offer banks and financial institutes the design, architecture and front-end that modern banking users expects.
With rapid prototyping and user testing we give airlines new ideas and concepts of the future user experience.
We support our customers in designing IoT monitoring systems, field worker applications and device management. We take our customers though the whole process from creating the concept to develop the end user solution.
The retail market is under a big digital shift. To make profit you have to know your customer. Tactel brings you closer to your customers with CRM tools like Salesforce. We connect the physical and digital shopper.
The Tactel Way is our process to deliver high quality pre studies to understand and package the right solution for our customers. We use Tactel Way in an iterative matter where the stages in the process is iterated during the development project.
In the define phase, we define the scope and goals of the project and plan the project in detail.
The purpose of the research phase is to develop a good understanding of the intended users and their needs and pains, the business context they operate in, and the possibilities and constraints of the relevant technologies. The insights created in this phase will help us find the right solutions to the needs and problems of the intended users.
In the ideation phase, we collaboratively explore how the needs and problems of the intended users can be solved. We generate ideas and validate the ideas with the help from users in terms of desirability, business viability and technical feasibility. The best ideas will then be developed into solution concepts that can be tested with users so that the best solutions concepts emerge.
During the experiment phase we use accelerated prototyping techniques to quickly develop prototypes in two or more iterations. The prototypes are interactive but without back-end integration and the purpose is to test the flow and interaction design of the solution before it is implemented.
Finally we design and implement the digital service(s) using an agile development process where we design, develop and test the service(s) in a number of iterations/sprints. User testing and adjusting the design based on feedback from the users is key in this process to ensure user adoption and ROI.
When the solution is live we have reached the “Ready to evolve”-stage, and this is where we optimize and maintain the solution.
– Seth Godin